Placing an order from Daga Design is easy. Here we hope to answer questions about the ordering process.
After deciding which sculpture you want you can place your order from the inventory page or from the sculpture's gallery page.
FAQ Table Of Contents:
Glaze Choice: Many sculptures offer a choice of glazes. Please select your preference by clicking the selector in front of the glaze name.
Mounting: Daga Design can mount some sculptures on a ceramic base. Each base is cast from the same clay that is used in the sculptures and is finished with a black glaze, either glossy or matte, whichever is best for the piece. Please select your preference by clicking the selector in front of the mounting choice.
Gift Boxes: For your convenience we offer optional gift boxes sized to each sculpture. Please select your preference by clicking the selector in front of the gift box choice.
Quantity: The last selection is for indicating the quantity you desire. Highlight the number in the quantity box and enter in the number of pieces you would like to purchase.
Adding to Cart: Adding your selection to the shopping cart can be accomplished in two ways. After you enter the quantity, you can either hit the return key on you keyboard or scroll to the bottom of the table and click the "add to cart" button.
Ordering the same object in two different glaze choices: Perhaps you would like to order the same sculpture in two different glaze choices. For instance, maybe you would like a cat sculpture in the stony glaze and another one in the white glaze. Simply complete the selection process for one set of choices and add to the cart, then continue shopping and add your next set of selections to the cart.
Shipping: Items are shipped via UPS ground service. Here is a UPS ground service map. We will send out an email notice with tracking number once your order has shipped.
Shipping is a flate rate of $10.00 for all orders shipped in the U.S., $25.00 for Canada, Mexico, and Puerto Rico and $40.00 for all other locations unless we notify you otherwise. Rates do not include duty, tax, and VAT. All orders are insured.
Customs: You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you. We have no control over these charges and cannot know what they may be. You should contact your local customs office for further information.
Tracking Shipments: An email with your tracking number will be sent to you when your order ships. Go to our package tracking page to check on your shipment.
Lead Time: Typically a lead time of two to four weeks is nessasry. Each piece is a unique handmade work of art that is created for you when you order it. We can give you a delivery by date once we have recieved your order.
Guarantee: Our work comes with a 100% satisfaction guarantee.
Discounts: Discounts are available for those who purchase in bulk quantites.
Discounts are as follows:
You can mix and match your choices to receive a discount.
All discounts are automatically applied and updated to your order on the shopping cart page. If you wish to order in a quantity greater than 30 please contact us by email or phone.
Custom Orders: If you don't see exactly what you are looking for, we are happy to talk with you about different glaze colors, mounting options, or even new designs. Please contact us by email or phone and let's see what we can create!
Offline Ordering: If you would prefer to place an order over the phone please give us a call at the studio, (1-866-558-9716 toll free or 612-729-7380) and we will be happy to help you. Please leave a message, including your phone number and time when we can return your call.
Or you can mail an order to us with a check for the amount. Print our price list, indicate your choices, and mail to Daga Design. Please don't forget to include the shipping cost.
Privacy Statement: Your privacy is important to us. To better protect your privacy we provide this privacy statement explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Methods of Payment: We accept payment via MasterCard, Visa, Discover, and American Express as well as Paypal, Google checkout for online payments. We also accept checks with orders that are mailed in. All custom orders will be started once payment had been paid in full.
'Your sculptures remain high on the list of merchandise our customers like very much.'
'Your work is always of highest quality! It's fun even to unpack orders.'
'The unicorns didn't even get a chance to be displayed,
they were spoken for even before I got them out of the box.'
'Thank you for the beautiful
pieces! Will be looking forward
to many future orders.'
